Hotel Saray - Granada

The staff, everyone, was super friendly.

Good value for money room with comfortable bed, a mini-bar and a chair...

The check in was easy and the atmosphere was ELEGANT throughout the hotel. The twin room I got was complete with comfortable beds and a large private terrace, for example. The breakfast was rich, had...  

The hotel itself, both its location and staff is 10.

only thing I didn't like about this hotel is perhaps the neglect, abandonment,. desire not to invest in what it really needs because it is. expensive works, I don't know what to call it and that those who really have to execute such works pass on from them and then when certain episodes happen. You may wonder what this is all about. Well, weekend I travelled with some friends to Granada and while we were staying at the hotel we were trapped in one of its panoramic lifts. We did not exceed it. We pressed the emergency button three times, following the instructions it gave, nobody answered our call. 10 minutes later, I saw that nobody was answering, I called the reception with my mobile phone and they answered that they had not heard anything but that in 10 minutes they would solve the problem. Gentlemen, I suffer from claustrophobia and I almost had an attack with another lady. windows of the elevator began to fog up and atmosphere was already getting tense, because of course it was exactly 45 minutes before the firemen arrived to rescue us. All because, type of elevator is not maintained and has no on-site maintenance personnel to deal with breakdowns of this magnitude. So being a magnificent hotel and having a super competent staff I will not be seen in it because I believe that the security of the client is vital and essential in any establishment and here in this chain of Santos Hotels they are about to take it away clean and nothing else.

hotel fulfils its function perfectly. It is comfortable, quiet, made for relaxation and enjoyment. It is about a 15 minute walk from the centre, so if you are looking to relax at night without noise it is ideal. It also has buses less than 1 minute away that drop you...  

It is a beautiful hotel and is very well located to go on foot to the center, although if you do not want to go on foot there is a bus stop a few meters. It has 3 panoramic lifts to access the rooms and a lift to the swimming pool,...  

hotel itself is pretty well taken care of. perfect rooms, in cleanliness and accessories. They have a pool, free towel service in the pool, a bar very close to it. Apart from some chill out areas perfect...  

Having just returned from 3weeks in Spain, I had booked a Parador through Booked.net along with the Hotel Saray in Granada. I thought that the Parador couldn't be bettered, however, the Hotel Saray was superb. On arrival at reception, we were greeted by the most delightful reception staff, who...  

Location: the hotel was just next door to Exhibition center, Song, Dance and Theater and the whole Spain. Had brunch in the Bar los diamantes, located nearby. The indoor restaurant for dinner and the pool...  

The location is very good as it is quite close to the centre without being in the very centre of Granada, you can walk there in 10 minutes. Large and comfortable room as well as the bathroom, very well cleaned. Very good system of air...  

Beautiful hotel. Design, very different from what at least I'm used to. Without being central, it's a 15' walk, down a lively avenue. It has very interesting things nearby, such as the "City of Science", which I recommend visiting. For how...  

Stylish hotel with an elegant ambience and competent staff at the reception desk.

The room is large and very comfortable huge bed. Nice sourrounding. This hotel at the very top of 4 star

Nice and clean. Friendly staff. Nice pool.

Not too central as i'd hoped

The pool's limited hours were frustrating!!! I also expected better upkeep of some outdated room decor, and the presence of noise from the cleaning staff was quite disruptive !!!